Planet Fitness is famous for its “Judgement Free Zone,” but as many members discover, the exit process can feel a bit more restrictive. Unlike most modern subscriptions, you often can’t just hit a “cancel” button in an app. Knowing how to cancel Planet Fitness membership requires a mix of timing, paperwork, and—in some cases—a trip to the post office.
In this 2026 guide, we break down the latest official methods, state-specific legal loopholes for online cancellation, and how to avoid the dreaded “ghost” charges after you’ve left.
Quick Answer: The 2026 Cancellation Rules
To capture the “Answer Engine” snippet, here is the essential policy:
- Primary Methods: You must cancel in person at your home club or via Certified Mail.
- The 7-Day Rule: You must submit your request at least 7 business days before the next billing cycle (usually the 17th) to avoid being charged for another month.
- The Annual Fee: You must cancel by the 25th of the month prior to your annual fee date to avoid that charge.
Can You Cancel Planet Fitness Membership Online?
For years, the answer was a flat “no.” However, as of 2026, there are two major exceptions:
1. The California & New York Loophole
New consumer protection laws in states like California and New York now mandate that if a business allows you to sign up online, they must allow you to cancel online. If your “Home Club” is registered in one of these states, you can often find a “Cancel Membership” button under the “Manage Membership” section of your online account portal.+1
2. The “Transfer” Trick
If you don’t live in a state with these laws, some members use a clever workaround:
- Log into your account and transfer your membership to a club in California or New York (this can usually be done online if you’ve been a member for 90 days).
- Wait 48 hours for the system to update.
- Log back in; the “Cancel” button may now appear due to the laws governing that specific club location.
The Official Step-by-Step Methods
Method 1: In-Person Cancellation
This is the most reliable way to ensure the job is done.
- Visit the front desk of your Home Club (where you originally signed up).
- Bring your membership ID or the PF App.
- Sign the cancellation form provided by the staff.
- Crucial Step: Request a printed copy of the cancellation receipt. Do not leave until you have a physical or emailed confirmation.
Method 2: Cancellation by Certified Mail
If you’ve moved or can’t make it to the gym, you can cancel by mail.
- Why Certified Mail? It provides a tracking number and proof of delivery. If Planet Fitness continues to charge you, this receipt is your “get out of debt free” card.
- What to Include: Your full name, address, phone number, Membership ID, and a clear statement: “I am formally requesting the cancellation of my membership effective immediately.”
Understanding the Costs: Fees and Refunds
Before you walk away, be aware of the potential “buyout” fees:
- No-Commitment Plans: If you have a month-to-month plan, there is typically no fee to cancel.
- 12-Month Contracts: If you are still within your initial 12-month term, you will likely be charged a $58 cancellation fee.
- Overdue Balances: You cannot cancel if you have an outstanding balance. You must clear your dues before the “Cancel” button or form becomes valid.
Managing your subscriptions is the first step to long-term financial health. However, if a disputed gym bill is sent to collectors, you should know why you should never pay a collection agency without first verifying that the debt is legally valid and the cancellation was processed correctly.
Timing Your Exit
The biggest mistake members make is canceling too late in the month.
- Monthly Dues: Most Planet Fitness locations draft on the 17th. If you cancel on the 15th, you will likely still be charged for that month because it falls within the 7-day processing window.
- National Wellness Month: Canceling a membership you don’t use is a great way to reset your health priorities, especially as we approach National Wellness Month. Use that saved $15–$25 a month to invest in home equipment or outdoor activities.
